Elfix Ai LLC Privacy Policy

Effective Date: August 11, 2026

1. Introduction and Legal Entity Status

This Privacy Policy describes how Elfix Ai LLC (f/k/a Listing Relief LLC) ("Agency," "we," "us," or "our") collects, uses, and discloses information. This policy applies to our website, our free website/social-media audit tool, and our general business operations.

2. Roles and Data Processing

• AGENCY AS DATA CONTROLLER: We act as a Data Controller for visitors to our site and users of our free audit tool.
• AGENCY AS DATA PROCESSOR: When providing AI automation services via third-party platforms like GoHighLevel, we act as a Data Processor for our clients. In these instances, data is handled according to our Client's instructions and the Data Processing Addendum (DPA) incorporated into our Terms of Service.

3. Free Audit Tool and Data Retention (Notice of Marketing)

PLEASE NOTE: WHEN YOU UTILIZE OUR FREE AUDIT TOOL, WE COLLECT YOUR BUSINESS URL AND CONTACT INFORMATION. BY SUBMITTING YOUR INFORMATION, YOU EXPRESSLY CONSENT TO ELFIX AI LLC RETAINING YOUR DATA FOR ONGOING MARKETING FOLLOW-UP VIA EMAIL AND SMS UNTIL YOU OPT-OUT OR REQUEST DELETION.

4. SMS/Text Messaging Disclosure (A2P 10DLC Compliant)

BY PROVIDING YOUR MOBILE NUMBER, YOU GIVE EXPRESS WRITTEN CONSENT TO RECEIVE BOTH TRANSACTIONAL AND MARKETING SMS MESSAGES FROM ELFIX AI LLC.

• CONSENT: OPT-IN IS REQUIRED FOR ALL MARKETING COMMUNICATIONS.
• FREQUENCY: MESSAGE FREQUENCY VARIES BASED ON INTERACTION.
• COSTS: MESSAGE AND DATA RATES MAY APPLY.
• OPT-OUT: REPLY STOP TO CANCEL. REPLY HELP FOR ASSISTANCE.
• PRIVACY: MOBILE OPT-IN DATA AND CONSENT WILL NOT BE SHARED OR SOLD TO THIRD PARTIES FOR MARKETING PURPOSES.

5. AI Data Processing and Sub-Processors

WE UTILIZE THIRD-PARTY ARTIFICIAL INTELLIGENCE ("AI") INFRASTRUCTURE AND SUB-PROCESSORS (INCLUDING GOHIGHLEVEL) TO DELIVER OUR SERVICES.

• DATA FLOW: PERSONAL DATA COLLECTED MAY BE PROCESSED BY AI MODELS TO GENERATE AUTOMATIONS, CHATBOT RESPONSES, OR ANALYTIC REPORTS.
• SECURITY: WE REQUIRE OUR AI SUB-PROCESSORS TO MAINTAIN INDUSTRY-STANDARD SECURITY MEASURES, BUT WE DO NOT CONTROL THE UNDERLYING AI INFRASTRUCTURE.

6. Tracking Technologies

We use Google Analytics and Meta advertising pixels to monitor site performance. You may manage your cookie preferences through your browser settings.

7. Contact Information

If you have questions regarding this policy or wish to exercise your data rights, please contact us at eddie@elfix.ai